TERMS OF SERVICE
Last Updated: Jan 6, 2025
Entran Solutions LLC ("Entran Solutions", "we", "us", or "our") provides IT support services to its clients ("Client", "you", or "your"). These Terms of Service ("Terms") govern the provision of services by Entran Solutions to its Clients.
1. DEFINITIONS
- "Services" means the IT support services provided by Entran Solutions, including but not limited to, technical support, consulting, and maintenance.
- "Client Data" means any data, information, or materials provided by Client to Entran Solutions in connection with the Services.
2. SCOPE OF SERVICES
Entran Solutions will provide the Services as described in the service agreement or proposal accepted by Client. Entran Solutions reserves the right to modify or update the Services at any time.
3. CLIENT RESPONSIBILITIES
- Client shall provide Entran Solutions with accurate and complete information regarding its systems, networks, and equipment.
- Client shall ensure that its systems, networks, and equipment are compatible with the Services.
- Client shall be responsible for maintaining the security and integrity of its systems, networks, and equipment.
4. PAYMENT TERMS
- Client shall pay Entran Solutions the fees and expenses as set forth in the service agreement or proposal.
- Payment terms are net 15 days from the date of invoice.
- Late payments shall be subject to a 10% per annum late fee.
5. CONFIDENTIALITY
Entran Solutions shall maintain the confidentiality of Client Data and shall not disclose it to any third party without Client's prior written consent.
6. INTELLECTUAL PROPERTY
Entran Solutions retains all rights, title, and interest in and to its intellectual property, including but not limited to, its software, tools, and methodologies.
7. WARRANTY DISCLAIMER
Entran Solutions provides the Services on an "as-is" and "as-available" basis. Entran Solutions disclaims all warranties, express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
8. LIMITATION OF LIABILITY
In no event shall Entran Solutions be liable for any consequential, indirect, special, punitive, or incidental damages arising out of or related to the Services. Entran Solutions's liability for damages shall be limited to the amount of fees paid by Client to Entran Solutions.
9. TERM AND TERMINATION
The term of this Agreement shall commence on the date of acceptance and shall continue until terminated by either party upon [insert number] days' written notice.
10. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the [State] and the federal laws of the United States.
11. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or understandings.
By using the Services, Client acknowledges that it has read, understands, and agrees to be bound by these Terms.
Entran Solutions LLC